VETERAN-OWNED · RESIDENTIAL PRICING

Know the cost
before we start.

One simple hourly rate, plus flat prices on the jobs we see every day. You'll always have a number in hand before any work begins — no surprise line items, no asterisks.

The one number to know

Simple hourly, no games

Most jobs are billed by the hour — quoted up front, and you approve it before we begin. The common ones below are packaged at a flat price so you don't have to do the math.

On-site · we come to you
$100/hr
1-hour minimum, then billed in 30-minute increments. Across Roseville, Rocklin, Lincoln & Loomis.
Remote · faster for software
$80/hr
30-minute minimum. Many software issues we can fix without leaving your chair — faster and cheaper.

Evenings & weekends at the same rate. Weeknights Mon, Wed & Fri 5–8pm, and Saturday & Sunday 8am–5pm, scheduled at your convenience. No trip charge in Roseville and Rocklin; Lincoln, Loomis and the outer foothills add a small $25 travel fee, always told to you up front.

How we stack up

Local, and usually less

The big regional chains lean on one high flat rate for anything past a quick fix. Here's the same work, side by side.

Typical job
The regional chain
Placer IT Guide
Quick fix / diagnostic
$129
$125 · full first hour
Virus & malware removal
up to $299
$149
Standard / larger repair
$279–299
$100/hr
Second computer
+$129
billed at hourly
Diagnostic fee
"free" (*$45 possible)
$0, no asterisk

Chain figures reflect publicly listed rates for a national competitor with shops in Roseville and Rocklin, as of 2026; their exact tiers vary by location and job. We show them so you can compare honestly — the same reason we put our own prices in plain sight.

The fine print, up front

What our pricing promises

Honest pricing isn't a tagline — it's a few specific commitments we hold to on every job.

Quoted before we start

You get a plain-English diagnosis and a number before any work begins. Approve it, and that's what you pay.

If we can't fix it

If it turns out unfixable, you pay the $125 diagnostic for our time and trip — never a full repair fee for a repair that didn't happen.

Travel included nearby

No trip charge across Roseville and Rocklin. Lincoln, Loomis and the outer foothills add a small $25 travel fee, told to you up front.

Not sure which one you need?

Tell us what's wrong and we'll tell you the price. That's the whole idea.

Request support →
or dial (916) 980-5200 · hello@placeritguide.com